AAFES RECALL NO. 10-008
RELEASE DATE: 28 January, 2010
SUBJECT: QA HAZARDOUS RECALL – STARBUCKS RECALLS GLASS WATER BOTTLES DUE TO LACERATION HAZARDScope: Starbucks Shops in CONUS, Hawaii & Alaska
In cooperation with the Consumer Product Safety Commission (CPSC), Starbucks Coffee Company, of Seattle, WA is voluntarily recalling Glass Water Bottles due to laceration hazard.
Name of Product: Glass Water Bottles
Units: About 11,000
Manufactured in: Taiwan
Hazard: The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
Incidents/Injuries: The firm has received 10 reports of either glass stoppers or water bottles shattering, including eight reports of hand lacerations.
Description: This recall involves clear glass water bottles with SKU number 11003503. The 20-ounce water bottles have the words “Glass Water Bottle” printed on a blue label affixed to the bottle.
Sold at: Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010.
Remedy: Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles.
Consumer Contact: For additional information, contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm’s Web site at www.starbucks.com
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